MOBILE-FIRST RESPONSIVE DESIGN

GRID

MOBILE-FIRST RESPONSIVE DESIGN

GRID

Project Overview

Project Overview

Problem


Busy individuals crave the control and satisfaction of manual coffee brewing, but feel overwhelmed by information and lack time for extensive research. This makes it difficult to learn various brewing methods and find the perfect fit for their preferences and lifestyle.

Solution


A digital platform that allows users to dive deep into specific modules for a mastery of a particular skill, or skim the surface of broader topics. The adaptable platform caters to a variety of learning styles, ensuring an enriching and enjoyable experience for every coffee enthusiast.


In recent years, there's been a growing interest in manual coffee-making, despite time-saving options. This trend highlights a desire for control, quality, and customization in brewing. To create products that meet these needs, it's crucial to understand what drives this preference for learning manual methods.



Problem


Busy individuals crave the control and satisfaction of manual coffee brewing, but feel overwhelmed by information and lack time for extensive research. This makes it difficult to learn various brewing methods and find the perfect fit for their preferences and lifestyle.




Solution


A digital platform that allows users to dive deep into specific modules for a mastery of a particular skill, or skim the surface of broader topics. The adaptable platform caters to a variety of learning styles, ensuring an enriching and enjoyable experience for every coffee enthusiast.


Timeframe: 6 weeks

Timeframe: 6 weeks

Role: User Research, UX Design, Concept, Art Direction, Interaction, Wireframing, Prototype & Testing

Role: User Research, UX Design, Concept, Art Direction, Interaction, Wireframing, Prototype & Testing

Team: Individual conceptual case project

Team: Individual conceptual case project

Framework: IDEO's Design Thinking

Framework: IDEO's Design Thinking

Image: Current Website Pages

Image: Current Website Pages

User Interviews

User Interviews

Understanding user needs, preferences, and goals for e-learning and manual coffee-making


To create a tailored learning experience, I conducted six casual interviews with coffee enthusiasts of varying skill levels who regularly use manual brewing methods. These interviews aimed to gain a deep understanding of their motivations, preferences, and experiences with both manual coffee-making and digital learning platforms.

Understanding user needs, preferences, and goals for e-learning and manual coffee-making


To create a tailored learning experience, I conducted six casual interviews with coffee enthusiasts of varying skill levels who regularly use manual brewing methods. These interviews aimed to gain a deep understanding of their motivations, preferences, and experiences with both manual coffee-making and digital learning platforms.

Image: Gaining insights with Affinity Mapping

Image: Gaining insights with Affinity Mapping

Proto-Persona

Proto-Persona

Designing for the novice brewers


User interviews revealed two distinct groups based on coffee-making experience: novice brewers with limited exposure to manual methods and experienced brewers with a wider range of knowledge.


This case study focuses on the novice group to understand their specific needs and challenges in the world of manual coffee brewing.

Designing for the novice brewers


User interviews revealed two distinct groups based on coffee-making experience: novice brewers with limited exposure to manual methods and experienced brewers with a wider range of knowledge.


This case study focuses on the novice group to understand their specific needs and challenges in the world of manual coffee brewing.

“Everyone's learning journey is different.

We all have different

starting points and paces."

“Everyone's learning journey is different. We all have different starting points

and paces."

Jamin L., a casual french press enthusiast

Jamin L., a casual french press enthusiast

User Flows

User Flows

Creating a visual representation of how to complete a course


After creating a sitemap to understand what sort of information was needed to create a minimal viable product (MVP), I created a prioritized feature list using the MoSCow method.


I developed 3 different user flows to represent the overall learning experience.


  • Course Selection

  • Course Purchase

  • Complete a lesson


In the example below, I focused on completing a lesson. This flow will address the user's experience in completing a lesson inside a module.

Creating a visual representation of how to complete a course


After creating a sitemap to understand what sort of information was needed to create a minimal viable product (MVP), I created a prioritized feature list using the MoSCow method.


I developed 3 different user flows to represent the overall learning experience.


  • Course Selection

  • Course Purchase

  • Complete a lesson


In the example below, I focused on completing a lesson. This flow will address the user's experience in completing a lesson inside a module.

Image: User flow for completing a lesson

Image: User flow for completing a lesson

Wireframes

Wireframes

Empowering users to customize and take control of their learning journey


After creating the user flows to ensure my platform focused on the core functionalities needed for users to complete a course. These flows involved browsing, enrolling, and engaging with the learning content.

To cater to diverse user interests and preferences, the design prioritized personalization and adaptability, allowing users to customize their learning journey within the course.

Empowering users to customize and take control of their learning journey


After creating the user flows to ensure my platform focused on the core functionalities needed for users to complete a course. These flows involved browsing, enrolling, and engaging with the learning content.

To cater to diverse user interests and preferences, the design prioritized personalization and adaptability, allowing users to customize their learning journey within the course.

Image: Mid-Fidelity Wireframe for completing a lesson

Image: Mid-Fidelity Wireframe for completing a lesson

Usability Testing

Usability Testing

Utilizing test results to iterate on unexpected new findings


Usability testing showed users grasped the platform's purpose within 7 seconds on the homepage. Positive feedback included recalling the terms "adaptable," "testimonials", as well as the overall design (color, organization, layout) for being appealing and memorable.

However, in the second part of the test, only 1/5 of the users were able to complete the task. So what went wrong?

Utilizing test results to iterate on unexpected new findings


Usability testing showed users grasped the platform's purpose within 7 seconds on the homepage. Positive feedback included recalling the terms "adaptable," "testimonials", as well as the overall design (color, organization, layout) for being appealing and memorable.

However, in the second part of the test, only 1/5 of the users were able to complete the task. So what went wrong?

Image: Usability Testing Insights

Image: Usability Testing Insights

Iteration

Iteration

Identifying and addressing design flaws


Usability testing revealed the 'Welcome Box' hindered user flow. To understand why, I explored user perception of course hierarchy (course, module, lesson) and how it impacted task completion. This led to revamping the accordion content and design to align with best practices and enhance intuitiveness.

Identifying and addressing design flaws


Usability testing revealed the 'Welcome Box' hindered user flow. To understand why, I explored user perception of course hierarchy (course, module, lesson) and how it impacted task completion. This led to revamping the accordion content and design to align with best practices and enhance intuitiveness.

Image: Iteration of the design flaw

Image: Iteration of the design flaw

Visual Branding

Visual Branding

Expressing the product's core values with design


Learning can be both fun and stressful at times. By prioritizing user experience, I designed a soothing interface with clear visuals to combat information overload and create a calming learning environment. Calming color palettes evoke the coffee experience and create an earthy feel, while the editorial-style typography showcases knowledge, similar to a news site.

Expressing the product's core values with visual design


Learning can be both fun and stressful at times. By prioritizing user experience, I designed a soothing interface with clear visuals to combat information overload and create a calming learning environment.


Calming color palettes evoke the coffee experience and create an earthy feel, while the editorial-style typography showcases knowledge, similar to a news sites.

Expressing the product's core values with design


Learning can be both fun and stressful at times. By prioritizing user experience, I designed a soothing interface with clear visuals to combat information overload and create a calming learning environment. Calming color palettes evoke the coffee experience and create an earthy feel, while the editorial-style typography showcases knowledge, similar to a news site.

Image: Style tile

Image: Style tile

Final Design

Final Design

Finalizing the coffee learning experience


While I meticulously planned and designed this project, usability testing revealed some unexpected challenges. It was both humbling and energizing, as a designer, to receive feedback that will elevate the user experience beyond my initial vision.

Finalizing the coffee learning experience


While I meticulously planned and designed this project, usability testing revealed some unexpected challenges. It was both humbling and energizing, as a designer, to receive feedback that will elevate the user experience beyond my initial vision.

Add to Cart

Add to Cart

Allowing users to understand the product in 7-seconds


A brief 7-second homepage test revealed that users quickly understood the product and services offered. Positive feedback on the design, including comments on the colors and imagery, demonstrated the effectiveness of the design.

Making sure users understood the product in 7-seconds


A brief 7-second homepage test revealed that users quickly understood the product and services offered. Positive feedback on the design, including comments on the colors and imagery, demonstrated the effectiveness of the design.

Payment Flow

Payment Flow

Creating a seamless purchase experience


The usability testing results were highly positive, with minimal adjustments required. Users frequently expressed satisfaction with the design, often stating that it met their expectations.

Creating a seamless purchase experience


The usability testing results were highly positive, with minimal adjustments required. Users frequently expressed satisfaction with the design, often stating that it met their expectations.

Web Responsiveness

Web Responsiveness

Taking the mobile-first approach to web responsive design


Adopting a mobile-first approach involved starting with the mobile experience and gradually adding features and complexity for larger screens. The design incorporated more visuals while preserving the core values of Grid: adaptability and knowledge.

Taking the mobile-first approach to web responsive design


Adopting a mobile-first approach involved starting with the mobile experience and gradually adding features and complexity for larger screens. The design incorporated more visuals while preserving the core values of Grid: adaptability and knowledge.

Reflection

Reflection

What I learned:


This project was particularly engaging due to my personal interest in coffee. The constraint of designing first for mobile presented a unique challenge, as it differed from my previous experience designing for web and then adapting to mobile.


What I would do next time:


With additional time, I would have conducted another round of usability testing to validate the new Grid iteration. In the context of e-learning, understanding how users learn and process information in today's technology-driven world is crucial.

What I learned:


This project was particularly engaging due to my personal interest in coffee. The constraint of designing first for mobile presented a unique challenge, as it differed from my previous experience designing for web and then adapting to mobile.


What I would do next time:


With additional time, I would have conducted another round of usability testing to validate the new Grid iteration. In the context of e-learning, understanding how users learn and process information in today's technology-driven world is crucial.

Final Prototype

Final Prototype

Time constraints led me to usability test the high-fidelity prototype, refining the mid-fidelity wireframes before doing so.

Time constraints led me to usability test the high-fidelity prototype, refining the mid-fidelity wireframes before doing so.

SEE PROTOTYPE

Contact

Contact

Contact

Mail

elainemeikong@gmail.com

Mail

elainemeikong@gmail.com

Mail

elainemeikong@gmail.com

Telephone

512.809.1390

Telephone

512.809.1390

Telephone

512.809.1390